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Services For Modern Digital Business: Our Three Pillars Of Value (And A Current List Of The Expertise We Us To Support Them)

Published on 02/10/2021

Alpha Alias services support the solutions we offer and are customized to advance our mission of providing the most effective approach to solving the needs of businesses in the digital space. We are digital strategists who care deeply about the success of our clients. The driving force of our motivation is the pride felt when we’ve contributed to the success of our client’s achievements. We take a consultative approach that helps guide strategic decision-making and the operations that support digital business. This activity fits into three principal categories.

1. Strategy

Strategic planning defines the work we do, how it brings value to project objectives, and how we measure success. The broader goals of our clients determine how we approach production.

We use strategy to improve project activity and bring value to its objectives through different technological opportunities. 

We combine digital and website strategy methodologies to create a comprehensive plan for how each feature brings value to the overall mission.

You can deep-dive our approach to strategy in our article, Combining Digital Strategy And Website Strategy: Learn How Alpha Alias Creates Meaningful Value As A Goals-Focused Digital Strategist.

2. Production

Alpha Alias supports our clients with website design and development, integrating advanced conversion optimization technologies, a flexible workforce that can scale instantly, and a workflow that operates the digital business. We answer challenges by defining the competencies required, the level of expertise needed, and the resource capacity necessary to solve them.

Our approach to producing digital ecosystems is to identify functional requirements before deciding the technology that will provide them. By doing this, we prioritize the needs of our clients over the desires of a proprietary technical team like what you might find at a conventional website agency.

Our compartmentalization of teams promotes innovative thinking and brings new value with the addition of each new unit. Together, the combined workforce is more organized, communicates better, and milestones become much clearer.

3. Operations

Alpha Alias builds operational workflows by integrating the science of driving value from a digital ecosystem with existing business operations. Our priority is to implement and activate the goal-focused operational strategy to provide a return on investment.

Alpha Alias employs several AI-powered tools (or smart tools) for content creativity, content creation, content optimization, content personalization automation, marketing automation, customer relationship management, and several other aspects of operations.

Operational activity is unique for each client. Alpha Alias supports the management of digital ecosystem operations in three ways:

  • We lead comprehensive management of websites and their integrated technologies for the operations required to achieve business goals.
  • We operate specific tasks in the workflow with a hybrid model executing delegated website and integrated technology activity.
  • We provide support in a limited capacity based on client requests for the lightest touch possible.

Expertise

The principal categories above provide a high-level view of what we do at Alpha Alias. The following competencies are the preferred list of how we do it. 

As the web evolves, so do we. Our preferred activities and technologies come from understanding the modern web and what tools provide the most value. This list changes often.

As we prepare to solve the challenges of tomorrow, we recognize those systems that have existed for some time and continue to lead the market. Our role is to support our clients with appropriate proficiency in all relevant technologies while providing forward-thinking guidance to companies to stay ahead of the technological curve. 

This list of competencies represents that mission.

  1. Digital Strategy & Workflow
    1. Goal Validation & Analysis
    2. Website Strategy
    3. User Journey Development
    4. Information Architecture Development
    5. Concept design
    6. Conversion Optimization strategy
    7. Data-driven optimization strategy
    8. Focus Group Analysis
  2. Website Design
    1. Hi-fidelity website designs
    2. Mobile optimized website designs
    3. User interface design
    4. Prototype development
  3. Technical Development
    1. HubSpot HUBL Development
    2. WordPress PHP Development
    3. Shopify Liquid Development
    4. GatsbyJS, REACT/JamStack Javascript Development
    5. CSS Development
  4. Content Development
    1. Content Optimization
    2. Content Personalization Automation
    3. Content Strategy & Workflow Design
    4. Search Engine Optimization Strategy
  5. Automation Integration
    1. A/B Adaptive Testing
    2. Smart & Conditional Forms
    3. Smart Content Emails
    4. Email Marketing Automation
  6. E-commerce Development
    1. Shopify Onboarding, Setup & Configurations
    2. WooCommerce Onboarding, Setup & Configurations
    3. Warehouse enterprise resource planning and warehouse management software integrations
  7. Hosting & Maintenance 
    1. Free hosting on UpCloud or Netlify
    2. UpCloud Ecosystem
    3. Netlify ecosystem
    4. Maintenance packages